Shipments:

We always try our best to ship out orders within 24 hours, but occasionally some orders can take up to 72 hours.  Orders placed on the weekend will be processed on the following business day. For special rush orders, please check availability of items.

Returns

Dixie Marine accepts returns on any and all non-special order items*. as long a the item is in new, uninstalled, re-sellable condition in its original packaging. Please return within a reasonable amount of time (10 days) A restocking fee will be charged only on special order items . No restocking on regular in stock items. Sorry but we cannot accept  returns on electrical components or items purchased longer than 30 days.

If you need to return any part of your order, address it to:
Dixie Marine Sales
21500 S. Dixie Hwy.
Miami, Florida 33189

It is assumed that an authorized technician is installing the mechanical components. Please check the components prior to installation. If you have any questions, please contact our parts department at (305)232-2024.

*Special Order items are clearly specified as special order or vintage. Sorry but vintage items cannot be returned.

Warranties:

All warranties of the manufacturers are passed on to you and they are responsible for them. We will assist you with warranty claims. We only sell factory brand products backed by the manufacturer.

Substitutions:

We only sell factory brand products. No after market products will be substituted in your order

Payments:

Your credit card information is safe
We use SSL encryption technology to secure our commerce transactions. We do not store any credit card numbers on our servers. We will not disclose, rent or sell your information.
Any credit card payments that can not be approved via our "address verification methods" may require alternate payment method of wire transfer of funds. Notification will be sent via email.

Errors and Omissions:

Product description, typographic and pricing errors are unintentional and subject to correction. We regret we are not liable for incorrect photos, pricing or typographic errors.
All transactions are subject to approval from our parts and sales department managers.